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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

James Henry

March 6, 2023

5  out of  5 rating by James Henry
"Tom Spaulding State Farm Insurance are down to earth people there to help at any time you have any type problems cover by your insurance. Helping you to get the insurance that is right for your needs. They are very community involved helping lots of various organizations."

William Bowman

March 6, 2023

5  out of  5 rating by William Bowman
"Great service, very responsive, comes highly recommended!"

Paul Dido

March 6, 2023

5  out of  5 rating by Paul Dido
"Tom and Liz are a pleasure to do business with. They are both very professional and try to find you the best deal possible with the best coverage. Not only are they business owners in the village of Lowville they are also invested in what happens here. Always looking to improve our surroundings."

Eric Eibert

March 6, 2023

5  out of  5 rating by Eric Eibert
"Great customer service and support helped me get reimbursed for towing!!"

Mike Danaher

February 22, 2023

5  out of  5 rating by Mike Danaher
"The people at Tom Spaulding’s State Farm office in Lowville, NY are always professional, kind and helpful. They always go above and beyond to help me with all of my insurance needs."

Debra Marriott

February 18, 2023

5  out of  5 rating by Debra Marriott
"Tom and Elizabeth do a great job and are always giving back to the community."

Kory Smith

February 3, 2023

5  out of  5 rating by Kory Smith
"Tom and Liz were top notch to work with! They reviewed my insurance portfolio and were able to give me great options through State Farm. Their local, in person availability and presence is what brought me in the door to meet with them. You will not be disappointed. Give them a chance to review your insurance needs! - Kory"

justin corey

February 2, 2023

5  out of  5 rating by justin corey
"Excellent customer service!!! Always available and very helpful."

Aimee Tarasek

January 31, 2023

5  out of  5 rating by Aimee Tarasek
"Fast quoting and great pricing! Great company to do business with."

Brian O'Connor

January 19, 2023

5  out of  5 rating by Brian O'Connor
"Great customer service."

Whispers Whispers

December 30, 2022

5  out of  5 rating by Whispers Whispers
"Great customer service. Office was closed and I wanted to get insurance in a hurry and they called me back well after hours and had me covered that evening. Very helpful!"

Joel Emerson

December 29, 2022

5  out of  5 rating by Joel Emerson
"Tom is great to deal with and takes care of everything I need.he also checks in from time to time to see how things are going and if there is anything I need couldn't be happier with the service he provides"

Danielle Evans

December 12, 2022

5  out of  5 rating by Danielle Evans
"Tom and Elizabeth are always amazing and will always get back to you immediately phone, text or email. Spent many years outside of the US and still kept great communication!"

Chris Easter

December 8, 2022

5  out of  5 rating by Chris Easter
"Always a pleasure to deal with and have always gone above and beyond even after closing time. Highly recommend !"

Kyle W

December 1, 2022

5  out of  5 rating by Kyle W
"Great people to deal with. Fast and professional. Highly recommend"

Kelly Cobb

November 2, 2022

5  out of  5 rating by Kelly Cobb
"We absolutely love the Spaulding's! They’ve always answered our questions or addressed our concerns. Highly recommend them."

heidi hadfield

September 2, 2022

5  out of  5 rating by heidi hadfield
"I’ve had my car insurance with them since 2016. Awesome people! Very good costumer service! Love it there and great prices on car insurance. If you have any questions they are quick and always have a good answer for you. Would 10/10 recommend them!"

Stephanie Lane

August 19, 2022

5  out of  5 rating by Stephanie Lane
"Great place to go! Liz and Tom were very friendly and helpful (even got to meet their adorable doggy☺️) I was in and out and got great coverage for my new car. Liz was great at explaining everything and I saved a lot compared to my old coverage. Highly recommend going local for all your insurance needs!"

Rachel Steiner

August 10, 2022

5  out of  5 rating by Rachel Steiner
"Super helpful people! Very nice when answering questions also."

Greg Essenlohr

July 27, 2022

5  out of  5 rating by Greg Essenlohr
"Switched from the online conglomerates over to Tom Spaulding-State Farm and couldn’t be happier. I send Liz a simple text and she goes right to work finding me the best coverage at very reasonable rates. They’re also the first to send holiday greeting cards! 😊 I genuinely enjoy supporting a local company/family that goes above and beyond by donating their time and personal wealth back into our community! I highly recommend them!"

Kelly Clark

June 7, 2022

5  out of  5 rating by Kelly Clark
"I have never had any issues and have always received great service from Tom and Liz Spaulding."

William Spaulding

June 6, 2022

5  out of  5 rating by William Spaulding
"Tom and Liz are great to do business with."

Dan Wolfe

May 26, 2022

5  out of  5 rating by Dan Wolfe
"We couldn't ask for agents that are more attentive and concerned about our needs. Honest, proactive and they responded quickly when we were in need. Thank you to Tom and Liz! You're both amazing. If you need insurance coverage for your car, home, rental etc. Call them today, you won't find anyone better."

Bauer Farms

May 24, 2022

5  out of  5 rating by Bauer Farms
"They treat me well! I had actually told a few of my friends about it, they ended up getting cheaper quotes like I did! I ended up hitting a deer with my car 6 months ago and they handle everything extremely well!"

Melissa Baxter

May 23, 2022

5  out of  5 rating by Melissa Baxter
"Friendly and care about their clients. Highly recommend not only for friendly service but also honest and can save u money. Thanks elizabeth and tom"