State Farm® Insurance Agent Tom Spaulding

"Absolutely amazing people, always there for you and very kind, wouldn't want to go anywhere else for my insurance! Thank you for all you do. They are the absolute BEST!"

"Excellent experience with Elizabeth and Tom. Changed all of my insurance coverage to State Farm. Auto, homeowners, atv/utv and motorcycle with a savings of over $500 on my policies. Thank you for making the process easy, I emailed Elizabeth and always had a prompt response to questions and changes. Elizabeth and Tom are super friendly and professional, policies were explained in detail at the office when the papers were all signed, I will highly recommend them to friends and family."

"Great, prompt service. Tom works with our schedule."

"Very impressed with the service (and pricing) that Tom and Elizabeth provided for Renter's Insurance. I called and spoke to Elizabeth on a Friday, 5 minutes before their office closed. She was gracious enough to answer my questions even though she had to stay 5 minutes late! 🙂 I was promised an email with a quote immediately following the weekend and sure enough, the email arrived on Monday. The monthly rate and amount of coverage was fantastic, so I got on the phone again a couple of days later and made my first payment! I've never used State Farm before but so thankful that FORBES magazine ranked S.F. as one of the top 5."

"Pleasant staff!!! Always there to answer questions when needed!!!! I highly recommend"

"Friendly staff and very helpful. Always a pleasure dealing with them."

"I use the lowville office state farm…..With Tom and Elizabeth in that office I'm telling you i can not be beyond grateful that i had chosen to work with them for not only my vechile but my home owners insurance! Recently I had water damage happen to a ceiling, Tom and Elizabeth went above and beyond and dealt with MANY calls from me (Ive never had to use my home owners insurance so I was walking into it all blind) they continued to put me their customer first above everything checked to make sure my claim went as smooth as possible and when it looked to be at a stand still cause of issues with the claims rep (which they dont have control over) they stepped in and stepped up! They put in a request for someone to come out in person to examine the damage, they submitted all the photos I sent them and made my life a thousand times easier. I work two jobs and have kids so i dont have a lot of free time so they took a LOT of weight off my shoulders, they addressed any issues i had with ease. As long as Tom and Elizabeth is in that lowville office i will be sticking with them and hope my children find that its one of the best insurance options in upstate NY. THANK YOU TOM AND ELIZABETH a 5 star rating is no where near high enough for what you guys did to help me navigate everything! Also a huge thank you to Andre and the field team that called and came out to my home they had great communication with me to get the job complete!"

"Tom and State Farm Insurance have been great community partners!!"

"Our experience with Tom and Liz over the years has been fabulous! We are given excellent advice and service. They are friendly, knowledgeable and helpful! You won’t go wrong partnering with Tom Spaulding at State Farm."

"Fast service, and very nice people, pleasure to work with!"

"I have had the absolute pleasure of working with the folks at this agency. Elizabeth is amazing to work with...always made me feel valued and like a friend. I would recommend this agency to anyone that values trust, kindness and feeling like they want a partner."

"We are glad we have State Farm now. They always respond right away. Thank you. Delta"

"great service"

"Very professional and ready to look into any problems you have. Appreciate their interest and concerns that you may have."

"Strongly recommend Tom & Elizabeth Spaulding! Working with them is easily the best insurance experience I've ever had. They're quick to respond, kind, and really live up to the "Like a good neighbor...""

"Best of the best I highly recommend."

"These folks are literally the best insurance agents I have ever worked with!!!!"

"Tom and Elizabeth are awesome to work with, 👏 they go above and beyond to help with whatever it is you need for insurance!!!"

"Tom is awesome to deal with. He's the first agent that has gone above and beyond to keep us up-to-date with our vehicle after an accident. He also stayed on top of things to keep the process moving forward."

"The Spauldings are fantastic. They explain every thing that your policies do for you. They answer all questions and are kind and caring. I'm truly happy to do my insurance business with them ."

"A few weeks ago I was involved in an accident and Elizabeth and Tom were there for me every step of the way including to getting a new vehicle after it was deemed a total loss. Thanks guys for the help I appreciate it."

"Prompt, knowledgeable, efficient. Tom and Liz are both great to deal with. I appreciate them!"

"Absolutely great place!!"

"Always there for me when I need . Talk to a real person not a computer."

"Great customer service. Always helpful and pleasant when I call. They are very community oriented."